Using expert services is often expensive, even in-house. The ratio of time spent on writing knowledge once and for all, versus answering every single request, can lead companies to opt for a chatbot for financial reasons, even if the number of dialogues is not as high as for IT or HR issues. Users are satisfied with quick answers and legal employees can focus on subjects with higher added value. In addition to answering recurring legal questions, you can automate your processes by combining your chatbot with your ERP, CRM and technologies such as RPA and Automated Document Recognition.
In association with PwC, we have developed a service for legal and tax departments. The offer includes a knowledge base with more than 350 ready-to-use articles about contract law, commercial law, GDPR, the Sapin 2 law, tax credit management, international taxation, and many other legal and tax issues. Opting for a chatbot with a pre-created knowledge base can save you a lot of time and guarantee bot efficiency from day 1.
