Generative AI, digital transformation, and high-stakes customer service: these are the key topics that Dydu and G7, the French leader in the taxi industry, will be discussing at VivaTech 2025. This is a must-see event for anyone looking to move from experimentation to concrete implementation.
Wednesday, June 11 at 11 a.m.: Dydu x G7 keynote speech at the G7 booth (Hall 1: Booth E57)
Topic: “What are the ingredients for successfully implementing an LLM chatbot?”
This is an opportunity to go behind the scenes of an ambitious project combining generative artificial intelligence and business requirements. Our speakers will share the key steps, best practices, and pitfalls to avoid when integrating an LLM into an operational customer service department.
A strategic collaboration at the crossroads of AI and customer service
G7, the French leader in the taxi sector, which runs a community of nearly 10,000 affiliated drivers in Paris and transports 32 million passengers per year, is now a Dydu customer. Our partnership is based on an essential balance: leveraging the power of LLMs while ensuring rigorous business governance to guarantee relevant, reliable responses that are aligned with operational challenges in the field.
Why attend this keynote?
During this presentation, you will discover:
- Why a powerful LLM is good, but a well-managed LLM is even better.
- How to configure an AI chatbot in a demanding business environment.
- What are the best practices for combining automation, human supervision, and operational efficiency.
Feedback designed for CX managers, AI project leaders, innovation departments, or any company looking to combine technology with business value.
In short: don’t miss this key moment at VivaTech 2025
- When? Wednesday, June 11 at 11 a.m.
- Where? Booth G7 – Hall 1, booth E57
- Duration: 15 minutes + Q&A
Could this be the right time to take your customer relations to the next level with generative AI?
Come meet us, ask your questions, and discover how Dydu is transforming the customer experience… without compromising on quality.
