Are you overwhelmed by the number of incoming calls? Do you want to improve your customer experience by eliminating wait times and providing immediate answers?Callbots, […]
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The car manufacturer Renault called on Dydu to deploy an internal conversational bot for its salespeople and sales managers. Stéphanie Lecomte, Head of Digital Transformation […]
Since the Covid-19 health crisis, we’ve entered a new era of consumption, where more and more purchases are made online.Consumer habits are changing, and customers […]
Over the past ten years, the digitalisation of communication methods and consumer practices has transformed the customer relationship. Today’s consumers are hyper-connected and expect companies […]
Consumers are said to use the phone less and less to contact customer services. Yet phone calls remain their preferred channel. Talking is three times […]
If you want your chatbot to be as efficient as possible, you need to integrate it with your users’ most popular platforms. After WordPress, SharePoint, […]
After raising 6.3 million euros in 2021, 2022 marked a turning point in growth for Dydu. We strengthened our teams, launched new projects, improved and […]
Workplace inclusion is at the heart of CSR policies and increasingly held to high standards. Inclusion should be a key part of any business’ global […]
The health crisis has accelerated the digitalization of practices throughout the world, and the banking sector is no exception. For day-to-day interactions with their bank, […]