Chatbot for employees
How can I provide immediate assistance to my employees?
The benefits of an internal chatbot are numerous:
Provides quick and easy access to information
Automates common tasks
Reduces work interruptions
Provides personalized answers, connected to the IS
Easily deployed on Teams
Internal chatbots in figures
%
of employees use chatbots at work to access information quickly and reduce the stress of searching for data.
%
of technical support requests in companies using chatbots are resolved by them, reducing the workload on IT teams.
%
reduce operational costs for companies by automating administrative and support tasks with chatbots.
%
of companies using chatbots deploy them for internal functions to improve employee productivity.
They chose our chatbots
Groupe Pasteur Mutualité has deployed a chatbot for its sales advisors
The chatbot’s objective is simple: to automate the modification of members’ contact details, in the Electronic Document Management tool, in order to reduce this processing time. The result is immediate: whereas it used to take around 50 clicks to update contact details, this process has now been automated via the chatbot, while making the data secure and reliable, all in less than 10 minutes!
90%
of sales advisors have adopted the chatbot
100 %
of the update path automated
+2 000
contact information updates
100% automated in 6 months
Why you should choose Dydu
01
Proprietary solution
Patented and optimized algorithms for +15 years
02
Security
✅ GDPR | Data hosted in France
03
No code
User-friendly back office :
no technical skills needed
04
Support
A dedicated representative provides support at every stage of the project
01
Proprietary solution
Patented and optimized algorithms for +15 years
02
Security
✅ GDPR | Data hosted in France
03
No code
User-friendly back office :
no technical skills needed
04
Support
A dedicated representative provides support at every stage of the project
Chat with your employees wherever they are
To encourage adoption of your chatbot, it’s vital to deploy it across all channels where your users are, whether on mobile or desktop, or from an intranet site. This will make it easier and more natural for users to engage with your bot to find an answer to their question. Dydu bots can be queried from the market’s leading instant messengers and deployed on a wide range of CSMs.
Microsoft Teams
Slack
SharePoint
ServiceNow
We can integrate our solution with your human resources management information system to provide personalized responses to your company’s employees. Interconnection with your ticketing tool and chatbot enables you to pre-qualify user requests.
SAP
JIRA
Easyvista
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FAQ
What is an internal chatbot for employees?
An internal chatbot for employees is a virtual assistant designed to help employees within a company. It automates repetitive tasks, provides real-time information and facilitates internal communication.
What are the advantages of an internal chatbot for a company?
The benefits of an in-house chatbot include:
- Improved productivity: Reduced time spent on administrative tasks.
- Efficient technical support: Quick resolution of common IT problems.
- Better internal communication: Easier announcements and updates.
- Employee satisfaction: Easy access to information and resources.
What are the different uses of an internal bot?
For all kinds of practical information about company life, the in-house chatbot acts as a real helpdesk support, answering questions ranging from the most general to the most specific on IT, HR, legal or purchasing issues, or in connection with a particular business application. The chatbot can be useful to all busy departments, and constitutes a genuine level 1 support. For example:
- Chatbot recruitment: Explaining the process, matching offers and candidates, tracking applications
- Chatbot concierge: general and practical information, orientation, news and events
- IT Helpdesk/Support: Password management, software support, service requests, ticket creation and tracking
- HR Chatbot : Leave, training, internal mobility…
- Legal and Tax chatbot: Terms and conditions, clauses, deadlines, standard contract references
How can an in-house chatbot improve employee productivity?
An in-house chatbot improves productivity by automating tasks such as leave management, expense claim submission, and providing quick answers to frequently asked questions. This enables employees to concentrate on higher value-added tasks.
What types of tasks can an employees chatbot automate?
Internal chatbots can automate various tasks, including:
- Vacation request management.
- Expense claim submission and approval.
- Basic technical support (password reset, access to resources).
- Answering frequently asked questions on company policies.
- Management of meeting room reservations.