Client Testimonial: A Look Back at the Implementation of Goélia’s Chatbot
Goélia called on Dydu to deploy a chatbot for its customers on its website. Clara Labrune, Quality & Guest Experience Director, looks back at the implementation […]
UGAP: A successful public chatbot
The French public procurement agency UGAP (Union des Groupements d’Achats Publics) called on Dydu to deploy a conversational bot for its clients. It has racked […]
TotalEnergies: A Look Back at the Success of its Customer Support Chatbot
TotalEnergies is the 3rd largest electricity and gas provider in France. It provides electricity and natural gas to more than 5 million consumers and businesses, […]
TotalEnergies: A Look Back at the Success of its Customer Support Chatbot
TotalEnergies is the 3rd largest electricity and gas provider in France. It provides electricity and natural gas to more than 5 million consumers and businesses, […]
Client Testimonial: A Look Back at the Implementation of Renault’s Chatbot, Move Maeva
The car manufacturer Renault called on Dydu to deploy an internal conversational bot for its salespeople and sales managers. Stéphanie Lecomte, Head of Digital Transformation […]
Case study : Bpifrance relies on conversational AI to optimize the performance of its IT support
Bpifrance, the French public investment bank for entrepreneurs, wanted to relieve its IT support team while continuing to provide employees with a high level of […]
Case study : Conversational AI, a key asset in TotalEnergies’ customer strategy
TotalEnergies, the 3rd largest electricity and gas provider in France, has implemented a comprehensive and efficient self-care tool for customers combining conversational AI and livechat […]
Client Testimonial: Bpifrance Looks Back at its IT Chatbot Experience
Bpifrance, a French bank, called on Dydu to deploy a conversational IT bot for employees. Hugo Parlier, ITSM and Chatbot Product Owner, looks back at […]