Health chatbotÂ
The health chatbot is a virtual assistant designed to support patients in their medical procedures. It facilitates appointment scheduling, provides reliable information on an ongoing basis, and helps with navigation within healthcare facilities, 24 hours a day, 7 days a week. Compliant with HDS (Health Data Hosting) certification requirements, it guarantees secure and confidential processing of personal health data in accordance with current standards.
Appointment scheduling
Significant time savings for patients and healthcare professionals.
Practical information
Address, opening hours, appointment scheduling, specialties, etc.
Health prevention
Prevention tips, best practices, recommendations for preventive medical examinations, etc.
Health information
COVID-19 news, list of referral centers by location.
Health chatbots  in figures
%
adherence to treatment thanks to personalized reminders sent by health chatbots.
%
patients prefer to get a response from a chatbot rather than filling out a form on a website.
this is the estimated market value of healthcare chatbots in 2030.
%
healthcare professionals want AI assistance to help them manage administrative tasks.
The main advantages of chatbots
health
Automates and simplifies administrative procedure
Facilitates access to medical information
Reduces waiting times
Improves the experience for patients and healthcare professionals
Why you should choose Dydu bots
Proprietary solution
Patented and optimized algorithms for +16 years
Security
✅ GDPR | Data hosted in France and HDS certified
No Code
User-friendly back office :
no technical skills needed
Support
A dedicated representative provides support at every stage of the project
Chat with your patients
wherever  they are
Our conversational agents are deployed as close as possible to where they are used: whether via your website or mobile app, their instant messaging services or other social platforms, patients can find answers to their questions on the channel of their choice.
By connecting the Dydu solution to your work tools, you can customize the bot’s responses and pre-qualify requests. We integrate with CMS, communication tools, CRM, ticketing tools, and more.
Smsmode
Hubspot
Sales forces
Mailjet
Zendesk
Agendize
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FAQ
What is a healthcare chatbot ?
A healthcare chatbot is a conversational agent designed to simulate a conversation with users about their health. It can provide medical advice, analyze symptoms, make appointments, and offer personalized assistance to patients.
What are the benefits of using a medical chatbot for patients ?
A health chatbot offers several benefits, including 24/7 access to medical advice, medication reminders, and personalized follow-up. It also reduces waiting times for non-urgent medical consultations and provides instant access to reliable information.
What are the different use cases for a medical bot ?
- Practical information: Address, opening hours, appointment booking
- Administration:
- List of required documents, issuance of receipts or invoices, referral to forms
- Health information: COVID-19 news, requirements for certain types of tests, appointments, or vaccines, list of referral centers based on location
- Prevention: Advice on quitting smoking, managing stress, eating better, etc.
Can health chatbots replace doctors ?
No, a health chatbot cannot replace a doctor. It serves as a support tool to guide patients, provide health information, and suggest actions. However, it cannot make a definitive diagnosis or prescribe treatment without the intervention of a healthcare professional.
Are medical chatbots reliable for health advice ?
Medical chatbots are programmed to provide information based on reliable medical databases hosted on infrastructure that complies with HDS (Health Data Hosting) certification, guaranteeing the security and confidentiality of personal data, as well as validated guidelines. They are often used for simple questions or preliminary advice, but they are not a substitute for professional medical advice.