How Bpifrance Optimized its IT Support Without Compromizing Service Levels?

KEY FIGURES OF THE BPIFRANCE IT Chatbot in 2022

visitors

interactions

%

qualified dialogues

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bpifrance

Dydu stood out on many levels in the area of integrated innovation – with its chatbox, Microsoft Teams integration, and overall roadmap.

The hosting of data in France and Dydu’s competitive offer came as additional reassurance.

Hugo Parlier

ITSM and Chatbot Product Owner, Bpifrance

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