Callbots, an automated 24/7 customer service with natural language processing
Everything you need to know about implementing a conversational phone robot: challenges, measuring its performance, and understanding its impact.
%
is the time agents would spend performing non-value added tasks
%
is the time agents would spend performing non-value added tasks
%
is the estimated annual turnover rate in call centers in France
%
is the estimated annual turnover rate in call centers in France
%
Customer relationship and marketing professionals find it useful to offer voice service to their company’s customers
%
Customer relationship and marketing professionals find it useful to offer voice service to their company’s customers
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