How the AFD uses chatbots to improve employee experience and employer brand?

KEY FIGURES OF AFD HR CHATBOT in 2022

visitors

interactions

qualified conversations

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We chose Dydu because it was the solution that offered the most advanced features – including statistics, the anonymity of conversations and decision trees.

In Dydu’s admin console, I can manage the knowledge base, conversations and statistics of our recruitment and internal bots all at once. Other software companies didn’t offer this kind of all-in-one solution.

Meng-Han Chiang

Head of AFD’s HR digital transformation unit

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