2022: A Year of Acceleration for Dydu

After raising 6.3 million euros in 2021, 2022 marked a turning point in growth for Dydu. We strengthened our teams, launched new projects, improved and updated our solutions and developed our products and services to better meet your needs.

Let’s take a look back at last year’s highlights by your side.

A Year of Coming Together and Sharing

2022 was all about the return to life in-person! We were delighted to see our clients and partners again at several face-to-face events, such as our Client Morning or Dydu User Club, and our party to celebrate Dydu’s 13th birthday.

We also travelled all over France and Europe to meet future clients and partners. Our sales teams were at the CRM Meetings in Cannes, One-to-One in Biarritz, the Web Summit in Lisbon and several events organised by LesBigBoss. We’ll also be at the CES from the 5th to 8th of January in Las Vegas, so roll on 2023!

Our AI Conversational Solutions Are a Hit!

In 2022, we launched twenty or so new Dydu projects. We’ve helped new and existing clients implement conversational AI solutions to meet their customer and employee needs. Public organisations, banking, insurance or tourism firms… Dydu’s conversational agents have been deployed in various sectors, in all forms (chatbots, voicebots, callbots) and on every channel!

Multi-channel: Deploying Our Bots on Meta Platforms

To ensure that your conversational strategy is a success and to help you get as close to your users as possible, we’ve added Facebook Messenger, Instagram and Whatsapp to our list of channels. You can deploy your bots on a Meta platform via the Channels menu in the back-office of our solution.

Expert Chatbots: Ready-Made Content for Quick Implementation

After launching our public service chatbot last year for citizens, we’ve developed new turnkey solutions for the HR and e-commerce sectors.

Our aim? To help you save time when implementing your projects with pre-trained chatbots and pre-written answers. All you need to do is add your personal touch.

It’s been a busy year and we look forward to seeing you again in January at our next webinar about the new hybrid customer experience, combining digital and human interactions, “Entre digital et humain, l’expérience sera hybride”