How TotalEnergies leverages selfcare to improve its digital customer experience?
KEY FIGURES OF
THE TOTAL ENERGIES CUSTOMER CHATBOT
dialogues per month
interactions per month
%
qualified dialogues
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The chatbot’s management interface is user-friendly, fun even. You don’t need any special skills to grow the knowledge base.
It’s a turnkey tool which we can use independently.
They also trust us 👇
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