Productivity, Reduced Costs, Customer Satisfaction… How Can Callbots Improve Customer Service ?
People often underestimate robots, yet they play an increasingly large role in our lives, especially at work. For example, more and more customer service departments […]
HR Chatbots : Can Robots Put People at the Heart of Organisations ?
We live in a highly digitalised world, in which modern technologies have become a way of life, and the collaboration between humans and robots a […]
Bots: Tools to Simplify Corporate Management
Bots can be valuable tools to lighten the workload and enable employees to be more autonomous and efficient. They are easy solutions to implement and […]
How Can You Reduce Your Bot’s Training Time?
When it comes to technologies using artificial intelligence, time is an essential aspect of their algorithm performance. Indeed, the concept behind these solutions is that […]
Dydu Extends its Bots Analytical Potential
Standard Reports: a Key Part of the Solution When using the Dydu solution, you can instantly view your bot’s key performance indicators at any time […]
Chatbots : Essential Functionalities for Optimal Understanding
You’re interested in implementing a chatbot to improve user satisfaction and increase productivity, but you don’t know which software to choose among all the publishers […]
Conversational Strategy : Expert Chatbots With our Pre-defined Knowledge Bases
The technology behind our solution’s NLP (natural learning processing) engine and conversational strategy are key to providing a true conversational experience. The AI, which provides […]
What Stages are Involved in Implementing a Callbot?
Are you looking to automate simple and repetitive calls with a callbot? While chatbots tend to be more generic, virtual switchboards meet specific use cases, […]