Category : Forum

Over the last 15 years, the French e-commerce market has not stopped growing.
To stand out, the ”small” players focus on innovation and the quality of their customer relationships. This article explores how AI and chatbots allow the e-commerce industry to reinvent itself in order to continue to grow and prepare for the years to come.

More and more companies are implementing conversational robots to make their employees’ daily lives easier. These robots primarily answer questions about human resources, but not […]

You may already have heard of callbots, new conversational robots that can be reached via telephone. Unlike IVRs, callbots dialogue with users in natural language. Read on to find out how.

Automate repetitive tasks At what salary would you be willing to perform the same repetitive tasks? In “Les enjeux psychiques du travail” (mental issues of […]