Category : Forum
What exactly is a voicebot? If you missed the media frenzy surrounding voicebots, here’s a quick catch-up; a voicebot is a vocal conversational robot. They […]
For a long time, we have enjoyed imagining a world in which robots and artificial intelligence come to replace man, from a functional, intellectual and even emotional standpoint. And in the worst case scenario, take control and try (in vain) to eradicate the human race. Thankfully, this is not the case.
Far more than just a passing trend, virtual assistants have real advantages for both companies and end users Yet, sometimes users are disappointed; misunderstandings, poor suggestions, repetitions… Some bots clearly don’t live up to our expectations. To avoid user frustration, it is essential to work on your bot’s conversational design. Read on to find out how.