Chatbots and Customer Relations: The Art of Digital Balance
In the constantly evolving digital age, customer relations are being redefined through the dynamic integration of chatbots. These intelligent conversational agents, powered by artificial intelligence, […]
How are chatbots transforming the e-commerce sector during peak periods ?
E-commerce chatbots: an essential digital revolution How do chatbots work? Chatbots, or conversational agents, play an increasingly important role, particularly in e-commerce. Based on conversational […]
Understanding and Adopting Generative AI in the Business World
In a constantly evolving technological world, Generative Artificial Intelligence is emerging as a driver of change for companies, leading to greater efficiency (timesaving) and innovation […]
Generative AI and Chatbots: A Revolutionary Synergy
Recent advances in generative AI and Large Language Models (LLM) have opened up exciting new perspectives for chatbots. LLMs, such as ChatGPT, are now at […]
Voice: The Preferred Channel for Customer Support
A number of studies show that voice and phone remain popular customer support channels. Human touch is an essential part of the customer relationship, but […]
Callbots: Key Features for a Seamless Experience
Are you overwhelmed by the number of incoming calls? Do you want to improve your customer experience by eliminating wait times and providing immediate answers?Callbots, […]
ChatGPT VS Dydu: Differences and Complementarities
The launch of chatGPT has sparked a lot of talk about AI in recent months, whether in the news or everyday conversations. Chatbots and self-care […]
How Does Dydu Make Multichannel Chatbot Integration Easier?
If you want your chatbot to be as efficient as possible, you need to integrate it with your users’ most popular platforms. After WordPress, SharePoint, […]