How to Adapt to the Challenges of AI in 2024 ?
Read our interview with Mathieu Changeat, co-founder of Dydu, as he discusses the challenges of AI and the strategy adopted by Dydu. How is generative […]
Chatbots and Customer Relations: The Art of Digital Balance
In the constantly evolving digital age, customer relations are being redefined through the dynamic integration of chatbots. These intelligent conversational agents, powered by artificial intelligence, […]
How are chatbots transforming the e-commerce sector during peak periods ?
E-commerce chatbots: an essential digital revolution How do chatbots work? Chatbots, or conversational agents, play an increasingly important role, particularly in e-commerce. Based on conversational […]
Understanding and Adopting Generative AI in the Business World
In a constantly evolving technological world, Generative Artificial Intelligence is emerging as a driver of change for companies, leading to greater efficiency (timesaving) and innovation […]
Generative AI and Chatbots: A Revolutionary Synergy
Recent advances in generative AI and Large Language Models (LLM) have opened up exciting new perspectives for chatbots. LLMs, such as ChatGPT, are now at […]
Voice: The Preferred Channel for Customer Support
A number of studies show that voice and phone remain popular customer support channels. Human touch is an essential part of the customer relationship, but […]
Callbots: Key Features for a Seamless Experience
Are you overwhelmed by the number of incoming calls? Do you want to improve your customer experience by eliminating wait times and providing immediate answers?Callbots, […]
ChatGPT VS Dydu: Differences and Complementarities
The launch of chatGPT has sparked a lot of talk about AI in recent months, whether in the news or everyday conversations. Chatbots and self-care […]