Over the past few years, remote working has become more and more widespread, increasing sharply since the beginning of the health crisis. Along with the […]
How can you improve your customer experience and strengthen support without increasing the workload for your customer services? By encouraging customers to be autonomous with […]
Simpler, clearer and more user friendly… The new version of dydu’s Bot Management System, Atria, makes creating and managing conversational robots easier than ever. This update is significant both in terms of ergonomics and technology.
Tone, text length, wording… Here are 10 good practices to consider before building your chatbot’s knowledge base !