28/11/2016
AI, machine learning, chatbots… no content, no hope
As demonstrated by the example of Microsoft’s “crazy” robot on Twitter, artificial intelligence is above all a question of data. If there is no reliable […]
Lucie Choulet
25/07/2016
Chatbots : use, benefits and key success factors
Chatbots, intelligent conversational agents, are transforming customer service. How does a chatbot work? For what use? What benefits for the the user and the brand? […]