Chatbots, a Key Part of Your Digital Transformation
Withstanding the Test of Time Chatbots were higly innovative 10 years ago and now feature on most major brands’ websites. They can assist customers with […]
3 Use Cases to Reduce Pressure on Your Customer Service
Over the past few years, B2C companies have moved towards automated customer service solutions, such as chatbots. Their goal? To improve customer experience, increase productivity […]
How to Encourage Bot Adoption ?
If you want your users to interact with your chatbot and, most importantly, to keep coming back, you need to provide a quality service, with […]
How Gamification Improves the Conversational Experience – Pixelraise Testimonail
Pixelraise partnered up with dydu to implement a gamification layer to the Jules chatbot, a homework helper for secondary school students, deployed by the CNED […]
Digital Accessibility, a Regulation Everyone Benefits from !
Conversational technology is the easiest way to access information. Dydu was founded on this belief 10 years ago and it continues to be true today. […]
Customer Service Advisor Chatbots: Benefits and Keys for Success
What if your shop was open 24/7? Your website is permanently available, but – fortunately for your employees -, your in-store or telephone advisors are […]
Recruitment Chatbots – Benefits and Keys for Success
A Growing Use Case The way chatbots are perceived by Human Resources has rapidly and positively changed over the last 2 years, as shown by […]
Chatbots : Essential Functionalities for Optimal Understanding
You’re interested in implementing a chatbot to improve user satisfaction and increase productivity, but you don’t know which software to choose among all the publishers […]