In this article, Jean-Yves Rincé, an expert in corporate and crisis communication, offers, after an analysis of the Covid-19 crisis, advice to companies on how to communicate well to its various audiences, especially employees.
The current situation is completely unprecedented. A large part of the population is under lockdown, forced to work remotely, temporarily laid off or on reduced […]
The General Data Protection Regulator came into effect on the 25th May 2018.
But, in practical terms, what procedures should be implemented to ensure you’re your conversational robot complies with the GDPR?
The 100 billion mark is in sight! Over the last 15 years, the French e-commerce market has not stopped growing. It reached 92.6 billion euros […]
More and more companies are implementing conversational robots to make their employees’ daily lives easier. These robots primarily answer questions about human resources, but not […]
You may already have heard of callbots, new conversational robots that can be reached via telephone. Unlike IVRs, callbots dialogue with users in natural language. Read on to find out how.
Automate repetitive tasks At what salary would you be willing to perform the same repetitive tasks? In “Les enjeux psychiques du travail” (mental issues of […]
What exactly is a voicebot? If you missed the media frenzy surrounding voicebots, here’s a quick catch-up; a voicebot is a vocal conversational robot. They […]