You may already have heard of callbots, new conversational robots that can be reached via telephone. Unlike IVRs, callbots dialogue with users in natural language. Read on to find out how.
Category : Product / techno
What exactly is a voicebot? If you missed the media frenzy surrounding voicebots, here’s a quick catch-up; a voicebot is a vocal conversational robot. They […]
Far more than just a passing trend, virtual assistants have real advantages for both companies and end users Yet, sometimes users are disappointed; misunderstandings, poor suggestions, repetitions… Some bots clearly don’t live up to our expectations. To avoid user frustration, it is essential to work on your bot’s conversational design. Read on to find out how.