Tourism chatbots: 5 AI levers to improve customer experience and generate more ROI
How can you respond instantly to thousands of travelers without breaking the bank? This is the challenge posed today by the digitization of the tourism […]
What is the secret sauce behind e-commerce chatbots’ ability to boost sales and manage surges in customer traffic during sales?
During sales, massive promotions, or seasonal peaks, online stores often face a sudden and intense increase in customer demand. How can you respond effectively to […]
Social housing providers: How is conversational AI shaping rental management in social housing?
In social housing, landlords are facing increasing pressure: growing tenant demands, the need to respond quickly, and declining human resources. In the face of these […]
Teams and Slack chatbots: optimize your company’s internal communication
In 2025, 83% of European employees will use collaborative messaging on a daily basis in their companies, according to Eurostat, Digital Economy and Society. Teams, […]
Facebook, WhatsApp, Messenger chatbots: chat with your customers wherever they are
Invisible but indispensable, the chatbot Facebook is establishing itself as a strategic lever in customer relations. Deployed on Facebook Messenger, WhatsApp, and Instagram, it allows […]
Conversational AI: a strategic co-pilot for the automotive customer experience
The automotive industry is undergoing major changes, driven by the rise of electric cars, the arrival of new entrants such as Chinese brands BYD, Nio, […]
What does the future hold for LLMs?
Discover the third part of the “Focus on generative AI” series to find out more about the current market and the future of generative AI!
Discovering the fundamentals of LLM
Dydu, an expert in conversational AI for the past 15 years, offers a series of articles to help you understand the fundamentals of LLMs and how they are rapidly evolving!