Can you combine natural language and guided choices ?

It is perfectly possible to combine natural language and/or buttons with guided choices in your chatbot.

When users ask a question and exchange with the bot, they can therefore answer in natural language or click on one of the buttons (bot suggestions). These are guided choices.

Let’s take the example of the chatbot on our webpage. If you ask, “what are your offers?”, the bot will suggest 3 buttons to guide the user.