Alexia Mendes Correia
21/10/2025
GPT-5 unveiled: opportunities or challenges for conversational AI
Summary What are the major new features of GPT-5? With GPT-5, OpenAI is seeking to reach a new level of maturity in language models. Several […]
News
Alexia Mendes Correia
07/10/2025
RCS: deploy your chatbot where your customers are
Summary: What exactly is RCS? RCS (Rich Communication Services) is a mobile messaging protocol that enhances traditional SMS by adding rich and interactive features. These […]
Alexia Mendes Correia
03/10/2025
Dare to embrace AI: the national plan to accelerate the adoption of AI in business
Summary The government is investing heavily in artificial intelligence: more than €109 billion committed by the private sector and €200 billion at the European level. […]
Alexia Mendes Correia
27/08/2025
Conversational AI in real estate: from house hunting to rental management
As the market experiences a resurgence in activity, driven by stabilizing prices and falling interest rates, more households are reviving their plans to buy. This […]
Alexia Mendes Correia
13/08/2025
Tourism chatbots: 5 AI levers to improve customer experience and generate more ROI
How can you respond instantly to thousands of travelers without breaking the bank? This is the challenge posed today by the digitization of the tourism […]
Samir Dilmi
30/07/2025
From information to interaction: why are HR chatbots changing the game?
In 2025, 76% of HR professionals will express frustration with the burden of administrative tasks. Today, the employee experience is becoming as strategic as the […]
17/07/2025
G7 transforms its customer relationship with Dydu
How does an LLM-based chatbot improve customer autonomy while enhancing service quality? Faced with changing usage patterns and the need to respond ever more quickly […]
Charlotte Devillers
02/07/2025
What is the secret sauce behind e-commerce chatbots’ ability to boost sales and manage surges in customer traffic during sales?
During sales, massive promotions, or seasonal peaks, online stores often face a sudden and intense increase in customer demand. How can you respond effectively to […]
30/06/2025
G7 rolls out its generative AI chatbot to provide immediate answers to customer questions
Paris, June 26, 2025 – G7, France’s leading taxi company, announces the launch of its online chatbot based on generative artificial intelligence and developed in […]