UGAP: A successful public chatbot
The French public procurement agency UGAP (Union des Groupements d’Achats Publics) called on Dydu to deploy a conversational bot for its clients. It has racked […]
The French public procurement agency UGAP (Union des Groupements d’Achats Publics) called on Dydu to deploy a conversational bot for its clients. It has racked […]
A number of studies show that voice and phone remain popular customer support channels. Human touch is an essential part of the customer relationship, but […]
Dydu has been the French market leader in conversational AI platforms (chatbots, callbots, voicebots) for more than 13 years. The company, based in Bordeaux and […]
TotalEnergies is the 3rd largest electricity and gas provider in France. It provides electricity and natural gas to more than 5 million consumers and businesses, […]
TotalEnergies is the 3rd largest electricity and gas provider in France. It provides electricity and natural gas to more than 5 million consumers and businesses, […]
Are you overwhelmed by the number of incoming calls? Do you want to improve your customer experience by eliminating wait times and providing immediate answers?Callbots, […]
The launch of chatGPT has sparked a lot of talk about AI in recent months, whether in the news or everyday conversations. Chatbots and self-care […]
The car manufacturer Renault called on Dydu to deploy an internal conversational bot for its salespeople and sales managers. Stéphanie Lecomte, Head of Digital Transformation […]
Since the Covid-19 health crisis, we’ve entered a new era of consumption, where more and more purchases are made online.Consumer habits are changing, and customers […]