Ai³ and dydu launch the first chatbot that supports employees as they become familiar with, and master, their Microsoft work environment. A problem with Outlook? Help needed with Excel? This chatbot is always available to answer employee questions about a number of tools included in the Microsoft suite: PowerPoint, OneNote, Windows 10, OneDrive, Teams, Planner, Forms, SharePoint, Stream, Kaizala, Yammer, etc.
dydu is launching a new platform to create chatbots. Redesigned from top to bottom to be even more intuitive and easy to use, it allows users to create a chatbot from A to Z in an autonomous manner. Knowledge, intents, entities, dialogue box – everything can be configured so as to quickly meet the end user’s needs.
Agirc-Arrco, a french supplementary pension fund, has set up a chatbot for its members in 2017.
Maxime Garcia, Digital Innovation Project Manager at Agirc-Arcco, discusses the implementation of the project.
You may already have heard of callbots, new conversational robots that can be reached via telephone. Unlike IVRs, callbots dialogue with users in natural language. Read on to find out how.