You were so proud a few months ago – you were launching your very first chatbot with great enthusiasm, backed by promotional strategies aplenty. But since then, the excitement and adrenaline have given way to disappointment and bewilderment – your users are turning away. Worse still, some are even hostile towards it! So, what happened? How did you get to this point? What could have gone so horribly wrong? You can be sure of one thing; your conversational robot does not deserve such inhumane treatment.
Thomas Dufermont 06/12/2018
Cyril Texier 28/11/2016
As demonstrated by the example of Microsoft’s “crazy” robot on Twitter, artificial intelligence is above all a question of data. If there is no reliable […]