As businesses and individuals are increasingly moving towards new technologies, it is time for public services to adapt too. The objective? To become all-digital by […]
Tone, text length, wording… Here are 10 good practices to consider before building your chatbot’s knowledge base !
At the request of the French Ministry of National Education and Youth, the CNED (National Centre for Distance Learning) implemented a virtual homework assistant for […]
In this article, Jean-Yves Rincé, an expert in corporate and crisis communication, offers, after an analysis of the Covid-19 crisis, advice to companies on how to communicate well to its various audiences, especially employees.