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Following the request of the French Ministry of Education, the CNED (the french distance learning center) has set up a homework support chatbot for middle […]

The Groupe ADP, formerly Aéroports de Paris, is a French company that builds, designs and operates airports. The Paris and surrounding region’s airports are operated […]

What exactly is a voicebot? If you missed the media frenzy surrounding voicebots, here’s a quick catch-up; a voicebot is a vocal conversational robot. They […]

dydu and the Prefecture of Paris region launch NOA, a chatbot which aim to facilitate exchanges between administrations and start-ups. NOA is a friendly character […]

The Chatbot Observatory is publishing its third study, carried out at the end of 2018. For this new edition, dydu has decided to place innovation […]

For a long time, we have enjoyed imagining a world in which robots and artificial intelligence come to replace man, from a functional, intellectual and even emotional standpoint. And in the worst case scenario, take control and try (in vain) to eradicate the human race. Thankfully, this is not the case.

Far more than just a passing trend, virtual assistants have real advantages for both companies and end users Yet, sometimes users are disappointed; misunderstandings, poor suggestions, repetitions… Some bots clearly don’t live up to our expectations. To avoid user frustration, it is essential to work on your bot’s conversational design. Read on to find out how.

dydu.lab, the dydu research laboratory, a trend-setter and bearer of future technological innovations.

You were so proud a few months ago – you were launching your very first chatbot with great enthusiasm, backed by promotional strategies aplenty. But since then, the excitement and adrenaline have given way to disappointment and bewilderment – your users are turning away. Worse still, some are even hostile towards it! So, what happened? How did you get to this point? What could have gone so horribly wrong? You can be sure of one thing; your conversational robot does not deserve such inhumane treatment.