Customer Service Advisor Chatbots: Benefits and Keys for Success
What if your shop was open 24/7? Your website is permanently available, but – fortunately for your employees -, your in-store or telephone advisors are […]
What if your shop was open 24/7? Your website is permanently available, but – fortunately for your employees -, your in-store or telephone advisors are […]
A Growing Use Case The way chatbots are perceived by Human Resources has rapidly and positively changed over the last 2 years, as shown by […]
You’re interested in implementing a chatbot to improve user satisfaction and increase productivity, but you don’t know which software to choose among all the publishers […]
The start-up, City-Drop, which specialises in one-way van rentals in major European cities, decided to use dydu’s conversational software to deploy a chatbot that answers […]
SPB, the European leader in affinity insurance, called upon dydu to implement a chatbot to facilitate the diagnosis of breakdowns and reduce the number of […]
Over the past few years, remote working has become more and more widespread, increasing sharply since the beginning of the health crisis. Along with the […]
How can you improve your customer experience and strengthen support without increasing the workload for your customer services? By encouraging customers to be autonomous with […]
Dydu is very proud to have been awarded a score of 81/100 by Early Metrics. Early Metrics is a rating agency for start-ups and innovative […]
Simpler, clearer and more user friendly… The new version of dydu’s Bot Management System, Atria, makes creating and managing conversational robots easier than ever. This update is significant both in terms of ergonomics and technology.