News

Recent advances in generative AI and Large Language Models (LLM) have opened up exciting new perspectives for chatbots. LLMs, such as ChatGPT, are now at […]

While customers have gradually become accustomed to bots, brands are still trying to strike the right balance between automation and human support. Over the last […]

The Chatbot Observatory aims to provide a snapshot of the use of bots in business, as well as companies’ expectations, to reveal market trends. For […]

The French public procurement agency UGAP (Union des Groupements d’Achats Publics) called on Dydu to deploy a conversational bot for its clients. It has racked […]

A number of studies show that voice and phone remain popular customer support channels. Human touch is an essential part of the customer relationship, but […]

Dydu has been the French market leader in conversational AI platforms (chatbots, callbots, voicebots) for more than 13 years. The company, based in Bordeaux and […]

TotalEnergies is the 3rd largest electricity and gas provider in France. It provides electricity and natural gas to more than 5 million consumers and businesses, […]

TotalEnergies is the 3rd largest electricity and gas provider in France. It provides electricity and natural gas to more than 5 million consumers and businesses, […]

Are you overwhelmed by the number of incoming calls? Do you want to improve your customer experience by eliminating wait times and providing immediate answers?Callbots, […]