Chatbots phenomenon, a lasting fad ?

Automate repetitive tasks At what salary would you be willing to perform the same repetitive tasks? In “Les enjeux psychiques du travail” (mental issues of […]

Client story

Client testimonial – Group ADP

The Groupe ADP, formerly Aéroports de Paris, is a French company that builds, designs and operates airports. The Paris and surrounding region’s airports are operated […]


AI, a job destroyer? Really?

For a long time, we have enjoyed imagining a world in which robots and artificial intelligence come to replace man, from a functional, intellectual and even emotional standpoint. And in the worst case scenario, take control and try (in vain) to eradicate the human race. Thankfully, this is not the case.

Forum, Product / techno

Conversational design for an improved user experience

Far more than just a passing trend, virtual assistants have real advantages for both companies and end users Yet, sometimes users are disappointed; misunderstandings, poor suggestions, repetitions… Some bots clearly don’t live up to our expectations. To avoid user frustration, it is essential to work on your bot’s conversational design. Read on to find out how.